LEGAL NOTICE AND CONDITIONS OF USE

FOR HOTEL BALMORAL WEBSITE

The identification data belonging to http:// www.hotelbalmoral.com, hereinafter ‘the web', are the following:

ESVO, S.A.

CIF A08197386

Vía Augusta nº 5

08006 Barcelona

Site: Hotel Balmoral

 

USE OF SITE

The following are conditions for use of this site, including access, from/to web pages, and content and services made available by those forming part of the Hotel Balmoral website. 

ESVO, S.A., through the Hotel Balmoral site, makes available to User different "Contents" and "Services", which might be ruled by specific conditions, and which, in turn and in case of conflict, will prevail over the General Conditions (the "Special Conditions").

Any person who enters the Hotel Balmoral Website ("User") accepts being subject to the existing General Conditions each time site is accessed. This also means acceptance of the corresponding Special Conditions, which apply each time a particular Content or Service is used.

Therefore, the User must carefully read the General Conditions each time he/she uses the Hotel Balmoral Site, as well as, if necessary, the corresponding Special Conditions, depending on which Content or Service is used at the time.

ESVO, S.A. hereby reserves the right to modify, at any given time and without previous notice, the presentation and configuration of the Hotel Balmoral Website, as well as the present General Conditions or the corresponding Special Conditions. 

Use of the Hotel Balmoral Website is free, without any kind of connection cost through the corresponding telecommunication network User may have contracted to access services.

The User hereby accepts freely, expressly and voluntarily that the use of the Hotel Balmoral Website is made under his/her own and exclusive responsibility, and is obliged to abstain from any conduct which might affect or damage the image, interests and rights of ESVO, S.A. or Hotel Balmoral or third parties. He/she also agrees not to use it in way that could damage, mishandle or overload the Hotel Balmoral Website, or impede the normal functioning of the Hotel Balmoral Website.

ESVO, S.A. maintains at all times the most reasonably adequate security measures to detect the existence of "computer virus". Nevertheless, the User must also understand that the security measures against Internet computer virus are not always fully reliable and therefore, ESVO, S.A. cannot guarantee the inexistence of a virus or other elements that might produce alterations in the computer systems (software and hardware) of the User or in his/her electronic documents and files contained within.

We hereby guarantee that any transmission of your personal data will be made using technology that complies with the highest security standards. All communication between your equipment and our servers is made through encrypted code and saved in a "Secure Server" in order to control its access.  Treatment of the data will only be handled by responsible and authorized personnel of Hotel Balmoral (ESVO, S.A.).  

No intellectual or industrial property rights are granted regarding the Hotel Balmoral Website or any of its components, herein prohibiting User of any reproduction, manipulation, redistribution, disposal, use, retransmission or any type of application, through any type of system or process, unless specifically authorized by the entitled owner of corresponding rights or by the Law.  .

PERSONAL DATA PROTECTION

In accordance with the prevailing legislation regarding matters of data protection and the information services and electronic commerce service society, the User accepts that the personal data provided at moment of reservation or upon check-in, shall be incorporated in files belonging to this company, with the purpose of facilitating the requested services, for the correct identification of the Users requesting personalized services through hotelbalmoral.com, to conduct statistical surveys of registered users on hotelbalmoral.com, which will help improve services, and to perform basic administrative tasks via electronic mail or any other media, including news, products and services related to Hotel Balmoral or collaborating third parties or partners. 

With respect to commercial communications via electronic mail or equivalent media, the User hereby agrees to receive such advertisements and promotions through said media. 

ESVO, S.A. is required to comply with its secrecy agreement regarding personal data and its obligation to handle them with confidentiality, and assumes the necessary technical, management and security measures to prevent any alteration, loss, treatment or unauthorized access, in accordance to the Organic Law for Personal Data Protection, and other applicable legislation. Any registered user shall at any time have the right to access, rectify, and if desired, cancel his/her submitted personal data by writing and sending a petition to ESVO, S.A. (Hotel Balmoral) Vía Augusta nº 5, 08006 Barcelona indicating in its subject the words "personal data modification/cancellation". 

 

 

PRIVACY POLICY

Anonymous browsing through the web page.

ESVO, S.A., owner of the "hotelbalmoral.com" Website obtains and stores the following information about its site visitors:

a. The provider domain name (PSI) and/or IP address which enables access to the Web. This allows us to gather statistics about the countries and servers that visit our Website more frequently.

b. The date and time of access to our Website. This enables us to identify the hours with more visitors and make the necessary adjustments to avoid saturation problems during peak times.

c. The Internet address of the originating link to our Website. Thanks to this information, we can confirm the effectiveness of our banner ads and links that lead to our site, in order to target those offering the best results.

d. The number of daily visitors in each section. This helps us identify the most successful areas to improve the content and provide users best fitting alternatives. The requested information is totally anonymous, and under no circumstance is associated with a specific or identifiable user.

Navigation with cookies

Our Website utilizes cookies, small text files stored on the user's computer, which enable us to obtain the following information:

a. Date and time the user last visited our Website.

b. The language, of those available on the site, chosen by the user to browse, in order to facilitate access to future sessions.

c. Security elements involved in access control of restricted areas.

The User has the option to block cookies by selecting the corresponding option in his/her browser program. However, the company warns that disabling these may interfere with the proper functioning of the web page. 

 

APPLICABLE LEGISLATION AND ADDRESS

These General Conditions are governed by Spanish Law.

In case of any inquiries about the General Conditions or comments about the "Hotel Balmoral Website!" please contact us at "info@hotelbalmoral.com"